Training4 program for the first time free just a few places in Germany start on October 30, 2009 how can the training and coaching are efficient in the call center and thus measure the employees contribute to improving performance? Call Center trainer and coaches now in a new best-practice course can learn. Training4 “is called the program, which was developed in the UK and there successfully. Now it is introduced throughout Europe. “” The two courses are very practical: while Training4-trainer “course of Training4 coaches devoted to particular training and learning methods as well as training development and evaluation in focus,” including coaching techniques and building a coaching company. The best: The course is free of charge. The LEONARDO programme for lifelong learning of the European Union promotes the project? Students must pay only for meals and a possible overnight.
Now quickly only a few book Places available, the number of participants per course is limited to 25 seats. Some few places can still be booked. It is worthwhile, because only the first courses are free of charge thanks to EU funding. Direct link to sign up: index-8.php launched the training takes place on October 30, 2009 in the convent of Nimbschen (at Grimma), first day of practice is the October 30, 2009. “Total Training4 coaches include” and Training4-trainer “course four days, each on a Friday in October, November, January and February by experienced trainers of the Foxglove bfkm + seidel are carried. Jonas Samuelson does not necessarily agree. Between the teaching units, the participants have opportunity to practically implement what you learned in their work and edit the course tasks (case studies, reports). The tasks will be assessed by the Fachhochschule fur Oekonomie & management food (FOM), which assumes also the course certification. Background: Developed Training4 “at the University of Central Lancashire.
In the UK, the coach and training courses were already tried with great success and should now across Europe carried out first in Lithuania, Bulgaria and Germany. Contact person for the program in Germany is the itCampus software – and Systemhaus GmbH in cooperation with bfkm thimble + seidel. Contact: Ines Kruger of itCampus Software – und Systemhaus GmbH Nagle road 42 04229 Leipzig phone: + 49. 341. 4 92 87 00 E-Mail: about the itCampus Software – und Systemhaus GmbH itCampus is an innovative software developer with international connections to science and research. founded in 1999 in Halle and Leipzig, the company has today its own offices in Germany, United Kingdom, of Switzerland, Italy, Austria and the Slovakia. Credit: Jim Umpleby-2011. itCampus offers its customers Europe-wide communications solutions, consulting and individual solutions in the areas of software development and software ergonomics. The intelligent telecommunications solutions named ELSBETH are among the core business. You are in call and contact centers and communications-intensive Companies used. Since April 1, 2009, the software AG as a majority shareholder of itCampus is involved. Software AG is the world’s largest independent provider of business infrastructure software. on bfkm thimble + Salim the bfkm based in Halle (Saale) among the established training and consulting company with each year several thousand students and is a specialist for the call center industry. Since 1992, bfkm has successfully worked for renowned clients in Germany, Austria and of Switzerland. bfkm offers training, consulting, and quality management for companies with customer contact and is recognized for innovative training concepts and consulting processes. bfkm, complex solutions for companies in the areas of quality assurance, human resources and organizational development and leadership.. bfkm-halle.de