Let’s begin the true mission of human beings is the service, which exalts and dignifies a person. (Valarie. A. Zeithaml and Mary Jo Bitner) in the book Marketing Services, said: the services are actions, processes and executions concept that applies to the family relationship. I came to the conclusion that: the human being that is worth, given a deal simple and noble. Therefore nobody can govern with sanity and balance your work if it has failed to govern his life as the most basic and important company. When you lose confidence, communication in households, often witnesses there in intra-family discussions ego grows, the pride swells, then what is pursued is not the solution of a given problem, but prove to viewers who is stronger and more dominant. There are 5 basic rules to avoid the mentioned. Ben Horowitz wanted to know more.
First rule: to fight, if the problem is between TU and I LO will arrange TU and I, and remains banned do participants to others or discuss in presence of others. Second rule: the love and the loyalty are NON-NEGOTIABLE CONCEPTS, SO IT IS STRICTLY FORBIDDEN TO UTTER THREATS TERMINALS. (for example you’re one never will return more damn time) not commit of the crumpled paper. Where one day a psychologist, who saw a person giving excuses after an explosion of anger, gave a smooth paper. And then said to him: scrunching, Asombrado, obeyed and made a ball with the paper. Then he said: now leave it as it was before. Of course that could not leave it as it was, as much as he tried, role was full of wrinkles. Then the psychologist said: the heart of the people is like that role, the impression that you leave at that heart that you hurt, will be so difficult to erase as those wrinkles in the paper. Although we try to amend the error, it will already be marked.