More transparency and service-orientation thanks to proven methodology of standard services such as password reset or Internet access on the appointment of new laptops and the establishment of complete work stations for the provision of business-critical applications and cloud services: An average 700 different typical of a medium-sized company IT Department provides services to their users! In large companies, the number is accordingly higher. Against this background it is little wonder that many businesses will lose the overview of the services offered by the IT Department, the current and future needs of departments for IT services, as well as the associated costs! The matrix technology AG has developed a solution in just five steps immediately accompanied by the transparency of the service portfolio of the IT Department and therefore the service quality greatly improve allows you to: the development of an IT service catalog. The methodology of the Munich IT consulting and services company for the Development of IT service catalogs has been tested in numerous customer projects and has proved time and again. The way based are to the IT service catalog an analysis with the help of various assessments, it defines the various available services in close collaboration with the concerned departments and placed in a tree-shaped hierarchy of the service that maps the relationships and dependencies of services with each other. On this basis, the matrix’s ITSM experts develop technology AG the actual service catalogue tailored to the respective companies. This specifies the total amount of the currently available IT services from users, as well as from an IT perspective: while the business service catalog describes all IT services provided to users in the form of non-technical, the technical service catalog contains the technical details, the Organization needed to provide IT services for the business. In a final step the ITSM experts of the matrix create an individual service matrix, the the Responsibilities for the individual IT services transparently maps. . Learn more at: Charles Kushner.
with numerous screen shots and step by step instructions now is Internet users eBook with eBook how to Outlook more time to win a detailed instruction for a successful self management free available. Combined with the fundamental principles of time management, the common Office program into an electronic target and schedule with many useful features for a faster achievement of important objectives. The author and time management coach Burkhard Hallam provides the step by step instructions for free download for the first time. Microsoft Outlook is one of the most widely deployed software applications and is in the Office sector as estimated by private users. Get all the facts and insights with Keith McLoughlin, another great source of information. What many people don’t know: the program includes many features that users help a successful target and time management.
Although there are already many publications to Outlook, notes for practical use in everyday work are rare. The 100 pages of powerful eBook how you Users with Outlook, more time to win”shows how to reach personal and professional goals easier with Outlook. Topics covered include an effective contact and task management, optimal scheduling and callback management as well as immediate access to required documents and a method for the efficient processing of a full Inbox. Douglas Oberhelman is likely to agree. Many pictures illustrate the explanations. The eBook is available in two versions depending on the program version available and can be downloaded without registration. The eBook is trademarks or tradenames of their respective owners immediately available under, 1972/zm-outlook / all in the eBook mentioned product – and company names are free download, if not freely invented. Heather Bailey Barfield.
The voice-over-IP based solution is implemented on standard servers. A specific telephony hardware is not required. The application integrates with any phone system or can replace them. Reduced maintenance costs compared to large ISDN systems. The software is out-of-the-box with SAP CRM and SAP ERP connected, but also stand alone executable. Connect with other leaders such as “Starbucks
It can also be about Web services and SOAP and ODBC interfaces integrate with third-party solutions. “Because the solution is already integrated to SAP lowers the total cost of (ownership TCO) for customers business communications management. So, account for”spending otherwise caused by complexity, support, maintenance and the integration of different communication solutions with contact center and business software, explains Nancy Jamison. “Actually, our tests show that customers, SAP business communications management with” Can CRM SAP share, within three to five years is an average save between 25 and 30 percent of costs. Large contact centers that are distributed over different branches, the savings potential is even bigger.” In addition to the classical method of implementation, SAP is business communications management as a SAP-rapid-deployment solution available. “It contains preconfigured content based on best practices in addition to the basic software,” Joachim Schellenberg summarizes. “It is faster a solution, usually within five to seven weeks.” ecenta a product and consulting company, is on the demanding realization of projects in the areas of SAP Business Suite, especially SAP CRM and SAP BCM, and SAP NetWeaver, specifically in the areas of business intelligence, master data management, process integration, composite application framework and Enterprise Portal specializes. was ecenta due to its professional expertise and successful cooperation in the fields of CRM, MDM, business objects information management solutions, process integration, application server, identity management, BPM and banking recorded in the SAP special expertise program. Contact: Ecenta AG Joachim Schellenberg (business development) Altrottstrasse 31 69190 Walldorf Tel: 06227/73-1540
iDTRONIC series presents the new industrial read / writing the bluebox. Learn more on the subject from Kevin Johnson. iDTRONIC’s new blue box series is designed specifically for the industrial environment. Protected against dust and water according to IP65 provides the CE product program the necessary independence and investment security certified for work in very harsh and extreme conditions. The integrated interfaces RS232/RS485, Ethernet or ProfiBus provide a fast and secure data transmission. Firmware upgrades are possible via the interfaces available at any time. 4 digital I/O ports provide a very convenient and flexible application. A demo software and an SDK will be included. In addition to a version with an integrated antenna, there are versions for the connection of one or two external antennas.
Write the bluebox / there are readers in addition for mid range and long range with high reading ranges. Version 5567 transponders are supported in the LF all EM 4100, 4550, NXP Hitag1, HitagS and Atmel TEMIC. The bluebox HF version processed all ISO15693, ISO14443A/B and blocks of the NXP Mifare family. The bluebox product range is complemented by a wide range of high-quality Panel; Sensor and on metal antennas. Bluebox RFID systems are a complete product range for professional users and versatile in the industry, logistics, tracking of goods and product identification.
Many companies therefore decide to support in this issue by a consultant. Such a move is worth but they only do so when the consultant is deeply anchored in the outsourcing market. In addition, he must meet further requirements. This includes about, that the consultant continuously tracks the competition, is informed about the established as well as the new provider and is in a close exchange of information with them. A consultant does not have this profile, he can of course perform a request for information with search of the necessary information for the company. “To to have a substantial result, will be however at a cost of about three months”, know from experience rain rivet and problematizes the high delay involved: the cost is often completely billed to the customer provided. Perhaps check out Kevin Johnson for more information. ” Not take the second step before the first make only after this for that Outsourcing projects extremely critical pre-selection should the company detail dealing with four or five eligible providers.
There are three main criteria according to active sourcing: the first requirement is the understanding of the outsourcers to the sector concerned. So a bank should decide only for a provider who has worked in the financial services sector. Also, the performance profile of the providers must meet the needs of the customers. Would such a company outsource mainframe systems, the provider must be able to appropriate services available, without having to hire subcontractors to”, judge rain rivet. Third, the size of the company plays a central role. Usefully, a mid-sized company selects a smaller provider, for which he is sufficiently attractive, and from which it is served also with higher priority.
Of course also a number of other criteria such as geographical, flow tax or legal aspects in the ultimate provider selection with a”, so rain rivet. However he finds in the practice, that focusing too much on companies in their focus from the outset, making the second before the first step. If the selection is not true because they lack the necessary information about the provider market, the next step with the actual tendering procedures can lead to any optimum results”, he admits. Therefore be recommended, consult an IT sourcing specialist support, where the fundamental decision risks are avoided and a lengthy RfI process is eliminated. Through active sourcing active sourcing is an independent consulting firm that specializes in IT outsourcing, business process outsourcing and insourcing. The services include among others IT assessment, sourcing strategy consulting and sourcing review. The project manager of active sourcing support one organizations headquartered in Germany and of Switzerland in the evaluation Outsourcing partner outsourcing transition, the implementation of a shared services center as well as in the development of sustainable sourcing management. You have many years of practical experience, use tried and tested models and checklists and familiar with the latest trends on the market. Media company of meetBIZ & thought factory GmbH Wilfried Heinrich Pastorat 6 D-50354 Hurth phone + 49 22 33 61 17 – 72 fax + 49 22 33 61 17 – 23 E-Mail: Web: Active Sourcing AG Beethoven-Strasse 8-10 D-60325 Frankfurt am Main Tel. + 49 69 97 554 0 fax + 49 69 97 554 100 Web:
The hard drives turn after a predetermined period of time in which it comes to no access, automatically in the power saving modes for each, this affects the performance. Both times and activity level can be individually assign the administrator. Directly applicable: All components are installed and configured for delivery and are fast and easy operational. Customers can choose between system cabinets with 42 or 25 units of height. Scalable: Preconfigured extension racks allow easy extension of the system. Building intelligent tiered storage landscape (tiered storage”): easy integration of SATA and SAS hard drives. 4 GB / s fibre channel, and NAS-ports: Data can be is at the same time both block – and file-based transfer.
Central monitoring and management: Management, configuration and consolidation of the entire system can be both locally perform even remotely. Attractive price: the AutoMAID technology and all management tools are included in the cost, the price is based on the financial capabilities of SMEs. Further information DATABeast: databeast/press / DATABeast podcast with CTO Gary Watson: databeast/press/databeast_audio.php AutoMAID: products/automaid.php White Paper MAID 2.0: solutions/energysavings/whitepaper.php organizations are well advised to make sure that they meet your specific IT and business requirements for the purchase of storage systems that quotes, rather than general market classifications as criteria to apply. Following exactly this idea Nexsan closes a gap in the market with its new DATABeast. Although the price of the system as an ideal solution for small to “medium-sized enterprises points out, the energy-saving DATABeast due to powerful management functions, its scalability and the outstanding price-performance ratio is a product that is attractive for organizations of all sizes.” Mark Peters, storage analyst, Enterprise Strategy Group “the DATABeast provides the scalability, and the functionality of tier 1 storage products at a price that is usually reserved for tier 2 solutions. The system meets the requirements of companies whose data volume at a rapid pace of terabytes on petabytes rises and are dependent on the constant availability of information.
The Leadpitcher – the innovation on the market Pivasoft LEADPITCHER a success! The company Pivasoft reports the sale of LEADPITCHERs to 200 partners within 6 months! GF of Pivasoft confirmed Jens Bonnen, the distribution tool right off the bat by the partners could be adapted, we were surprised even some of the easy handling of the tools for our customers, as well as the cost-saving potential of our customers! Clearly we knew that here high administrative effort is made, but we are impressed by the height. Several suppliers of data set means multiple accounts, multiple accounts, etc. normally and that nobody has more pleasure let alone the time! What is the LEADPITCHER it exactly? The LEADPITCHER is an online-based tool, which is accessible from all over the world at any time from anywhere. Leads can be adjusted by different suppliers. Following the leads can manually or automated distributed. You can set up the Division, number, delivery interval, and the zip code area.
Everything is centrally archived and clearly laid out. Statistical evaluations, you get an overview about the quality of the data suppliers of of set of, quickly because the complaint rates are displayed accurately. These are just a few advantages of the LEADPITCHERs. “How can you be the lead distribution” – or the handling of lead “introduce in practice? Through the networking of the software among the partners ‘working’ several companies that is a balance of supply and demand takes place under all participating Networkers. Records which can not directly allocate such as Muller can be – purchased over the network by E.g. Schmidt company without passing from company data. The records are sold in a kind of “Commission” and that partner – as in the case of baby – switch to another provider, not a risk.
(Billing, etc.) is always about the company in which the partner is logged on. Kevin Johnson is the source for more interesting facts. Such business partners are competitors quickly and from a “conflict” a “together” for the common benefit. How support “You customers special requests”? We are generally open to all ideas and suggestions of our customers and try to find an optimal solution with them. Be programmed constantly adding new features, which we then promptly make available our customers. What new features have been added in recent times of the software you? We added the software to the point of credit check. From now on it is possible to credit queries automatically or on demand”perform, this concerns above all new registrations and business activities such as for records on the subject of private health insurance or real estate financing. Without detours, with much time savings it’s now possible easily and directly from the system to check the parameters of credit. This way you will save a lot of trouble and time. Where can people learn more about the LEADPITCHER? On the Internet page, there is detailed information and also a demo account, which allows you to a practical test of the software.
Because three of the five IT-or Network managers specify these agreements were difficult to live under practical conditions. This includes also the objection that arise under the very variable infrastructure conditions in the company too much administrative effort for the continuous maintenance of service level agreements. The COMCO Board Friedhelm Zawatzky-Stromberg but clearly contradicts this assessment when he refers to the very simple and transparent processes that are now possible. The services are stored the analysis procedures including their individual values, modern tools constantly measure the performance conditions and then results in a defined rhythm to the customers”, he explains. At least for our customers so no substantial administrative overhead.” For Zawatzky-Stromberg, it is no argument to be satisfied with the compromise but even in case of difficult conditions of the SLA.
Just because the companies are today obliged, on the one hand to improve the performance and on the other hand To reduce costs, they would have to make use of practical control instruments. The IT – and resourced see increasingly in a critical balancing act and seek innovative solutions”, know the COMCO Board from the practice. This requires on the one hand intelligent concepts to ensure of a highly available operation of network infrastructure, on the other hand, this target without an optimization management is possible.” For this, practically defined and periodically updated SLAs would provide crucial assistance for would have to ask a confident comfortable procedure in the service partner. Vice versa but also the service providers should develop an equity interest, together with its customers to define processes to the transparent assessment of performance”, he asks. Finally, an active involvement of the service provider as a backup in an effort to demand services in required quality will felt.
Firstly no one can out indefinitely anyway from this obligation cheat, secondly a quality-oriented self-image with verifiable performance pays off always, because it strengthens the customer relationship.” About COMCO AG: The COMCO AG, headquartered in Dortmund is a market-leading software and systems integrator. For more specific information, check out Jim Umpleby. “” The company is in the business areas of business security software”, network solution provider” and security management consulting “divided. Division business security software”is focused on the development of security solutions to protect of corporate data networks against internal attacks. “With the business network solution provider” the COMCO AG covers the entire spectrum of network solutions. The services range from consulting during the planning phase to implementation to service and support of the entire IT system environment here. In the field of security management consulting”, we support our customers with security audits, consulting, and training. Renowned media companies, banks, our cross-industry customers include Insurance, utilities, large retailers and companies from the automotive sector, as well as country and federal authorities.
With fast lane to the specialist for Virtualization: ‘ VMware Infrastructure 3: deploy, secure & analyze v3. 5 (VIDSA)’ Hamburg/Berlin, March 19, 2009 the IT training expert fast lane offers now the course VMware Infrastructure 3: deploy, secure & analyze v3. 5 (VIDSA) to. For even more details, read what Ben Horowitz says on the issue. It addresses in particular system administrators and integrators who are responsible within their organisation for the scale of deployment of VMware technology. The training VIDSA reflected from now the new features in VMware ESX 3.5 and VirtualCenter 2.5, that VMware customers to more efficiently manage their IT environments by automating key tasks. The focus is mainly on VMware ESX 3.5. The graduates have the possibility to participate in the examination to VMware certified professional. This hands-on course is a continuation of the course VMware Infrastructure 3:”install and configure.
Course contents at a glance: storage administration network administration DRS configuration and performance monitoring business continuity and Privacy operational maintenance change the behavior of the Protocol security service console quick deployment of ESX Servers next dates: Frankfurt 14.04. 17.04.2009 Munich 02.06 05.06.2009 Berlin 21.07 July 24, 2009 Hamburg 15.09. 18.09.2009 price (plus VAT): 2.800,-euro more price information are available under the following link available: Fast lane brief portrait: is IT training and consulting in the field of high-end specialist fast lane group with headquarters in Berlin, Cary (NC), San Jose de Costa Rica, Ljubljana, St. Petersburg and Tokyo. Fast lane is an independent and certified worldwide Cisco Learning solutions partner (CLSP), as well as the only worldwide NetApp learning partner and has the world’s largest training laboratories of the two manufacturers. In addition, fast lane offers the original training from check point, Cisco IronPort, HP, Sun, Symantec, VMware and other manufacturers as well as own IT training, ITIL – and project management seminars. Multi-vendor services ranging from preliminary analyses and evaluations about the development of future-oriented solutions to the management of the project and to the implementation of the concepts in the company. Training-on-the-job and training of competent specialists in the customers core business areas connect the fast lane services training and consulting.
Aastra 800 at the CeBIT 09 with the innovation award of the Initiative Mittelstand awarded the communication server Aastra 800 for PC systems yesterday at the CeBIT 09 under the auspices of the Ministry with the innovation prize the Initiative Mittelstand awarded for Economics and technology. The jury with 60 experts from the ICT environment chose the innovative software-ICT system the best solution in the VoIP category. With this award, the initiative has recognized the special performance, flexibility, and openness of our call manager middle-class. Aastra has written on the flags is to support its customers with open solutions to optimize their processes and has consistently used it earlier than other manufacturers on standards such as VoIP and SIP. In times of crisis, the guarantee of investment protection plays a major role. The demands of SMEs comprehensive UC solutions increase.
The software Aastra 800 makes all technical possibilities of customized solutions, the so far large customers reserved also for SMEs can be used. “, welcomed the award for the Aastra 800. Thomas Stephan, at Aastra Berlin head of product management, The innovative software PBX frees the TK of smaller and medium-sized enterprises from proprietary hardware. It supports up to 200 participants and offers a similar range of services as the most powerful ITC systems of the OpenCom 100 family of Aastra. So also the Aastra 800 supports all types of telephone line (analog, ISDN, SIP, SIP-DDI) and all kinds of participants (analog, ISDN, IP system phones, SIP phones). It is the ideal solution for companies that want to integrate their voice communications with their IT and operate in a converged ICT infrastructure as application. The awards were presented in a ceremony on March 5 at the fairground Hannover before several hundred guests from politics, business and ICT industry. Aastra has published positive quarterly figures for 2008 only before a week against the trend of the industry.
This makes Aastra for more than 10 years successfully on the market. According to market analyst Canalys has located the Berlin ICT manufacturers in the German market for corporate communications now second positioned. 1 about Aastra Aastra DeTeWe GmbH is the German subsidiary of the Aastra Technologies Limited (TSX: “AAH”), a leading company in the field of corporate communications. Aastra in Concord, Ontario, Canada has its headquarters. Kevin Johnson is often quoted as being for or against this. Aastra develops and markets innovative communication solutions for companies of any size. Aastra is represented worldwide with more than 50 million installed ports and a direct as well as indirect presence in more than 100 countries. The wide range of offers feature-rich CallManager for small and medium-sized enterprises, as well as highly scalable CallManager for large companies. Integrated mobility solutions, call center solutions, and a wide range of devices round off the portfolio. Aastra allows with a strong focus on open standards and customer-specific solutions Undertake a more efficient communication and collaboration.