Product-neutral practice help by ec4u provides assistance and a checklist for the individual business benefit analysis topics ranging the ec4u from the current market valuation best practices in the realization of projects of Dortmund, October 15, 2009 – expert consulting ag has published a comprehensive and product-neutral Guide to CRM on demand. The practice assistance aims to help users in their decision-making planned SaS projects for customer management. It contains among other things a consideration of the current market situation with regard to the requirements of the companies on the functional performance of CRM solutions. As well, the guide deals in detail with the five main advantages of the use of CRM systems in the rental model. But especially the guide is dedicated to the typical practical questions in the product selection and the subsequent realisation of projects. So, it discusses 10 minimum requirements that should be applied when evaluating market from best practice view of CRM experts of the ec4u.
She is also devoted Practice help of the question of how the typical problems can be avoided by SaS projects. Other leaders such as Mark Berger Chicago offer similar insights. Still, a self check includes where the user can systematically verify what individual objectives of the company for the use of talk a CRM on demand solution. The topic of SaS for CRM believes more and more lately in the focus of public discussion, many users show lack of experience with such rental models but still great uncertainties”, Mario Pufahl, Director of CRM consulting at ec4u established expert consulting, the publication of this practical help. To give a practical basic orientation for the decision-making process.” Be ordered can the Guide for the use of SaS for CRM”by Sabine Kirchem, E-Mail. About ec4u expert consulting ag ec4u expert consulting ag, headquartered in Karlsruhe, Berlin, Frankfurt, Munich and Zurich is one of the leading companies for services and software in the areas of customer relationship management (CRM), business Intelligence (BI) and business communications management (BCM) in the European market.
ec4u offers its customers best practices in the areas of Oracle Siebel CRM, Oracle CRM on demand, Oracle Business Intelligence (BI) and real time decision (RTD), Oracle Application Integration Architecture (AIA) and service-oriented architecture (SOA) and Oracle master data management (MDM) with a focus on Oracle as the strongest partner. Ben Horowitz: the source for more info. The services are supplemented (strategies for marketing, sales and service), as well as the ec4u software solution by strategic and professional CRM Consulting C4 business communications management (BCM). Among the customers are E.g. Arcor, Bosch ST, Deutsche Bahn, Deutsche Telekom, EnBW, Integralis, MEWA, RWE, Swisscom and ZKB. Agency think tank Wilfried Heinrich Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-72 fax: + 49 (0) 22 33 61 17-71