The anxiety of the moment that may cause a culture other than their own is a barrier to effective communication because cause distortions with inability to understand, remember, or even to listen to. If the doctor or nurse want to make sure that the patient understands what is being said, there is a correct therapeutic adherence and ultimately a good communication, must first reduce the anxiety generated by a different to their own socio-cultural environment. This will be achieved with an anthropological assessment that will allow the healthcare professional create an atmosphere of confidence with his patient, from the moment in which it understands your entire environment. It is important to understand their emotional weakness of the patient and whether this is due to another culture. This will improve the relationship and will help us to be more sympathetic with their reactions, often ambivalent and changing. In general, patients rarely do questions that can not be answered. They are almost always limited to question you want to know.
Sometimes it is not easy to give answers, but facilitate the naked truth just once is so hard for own health personnel and the patient, by it is necessary to plan properly what you must say and as it must be said, particularly in certain patients, relatives or situations involved, as in the case of individuals who belong to other ethnic groups and cultures. The anthropological knowledge along with the communication will be crucial for the existence of a mutual, and therefore trust the security that the patient needs to be helped and help if same. Cannot offer a good quality of care if communication is poor, for which this is an aspect to insist. It is also significant that they are stimulated, seeking resolution to the real problems and they assimilate information aimed at promoting healthy skills within their own socio-cultural sphere. Many times is more important than knowing what to say them, as do and remember the influence of non-verbal communication and also at the empathic communication with patients. Yet when you don’t talk between nurse and patient, there are many messages exchanged among themselves. Manifest which feel by facial expressions, posture, physical appearance, movements, the emotional tone of the voice and its timbre. Patients are very receptive to the nonverbal behavior of health personnel, particularly if they don’t know evil suffer and try to guess data through them that clarify them their situation. Share this way rather than with words is intensely required for those who speak a different language by their culture. It is key to identify their fears and concerns to guide them to develop more appropriate expectations or goals more realistic than if they can improve the quality of life, not only by reducing discomfort resulting from breach of the utopian expectations often are made when there is no one-way communicative appropriated by shortcomings of anthropological knowledge.